FREQUENTLY ASKED QUESTIONS
Our Boudoir Studio is at no 6 Southernhay West, Exeter, EX1 1JG. We often hold Pop-Up Weekends at Cardiff & Plymouth. Details of these can be found in the event section of our facebook page.
Please do check our online booking system (‘Book your experience’ above) or our Facebook page for special offers.
Kensa Boudoir Experiences are £49 to book in and includes:
- Personal consultations throughout your booking process
- Full use of our Boudoir Studios
- Complimentary hot & cold drinks
- 1 hour with your professional make-up artist
- 1 to 1.5 hours with your professional photographer
- 1 hour sales session to view your photographs & create your bespoke order
£30 of the booking cost is a non-refundable booking fee.
Yes! Our Photoshoot Experiences are for EVERYONE. Men & woman, any shape, size, age or ability. We are able to cater to all people. Our photoshoots are fully guided so no previous experience is required. It’s also okay if you are new to make-up as our team specialise in helping & advising you on what look to go for.
Kensa Boudoir meet ladies & men from all walks of life & we believe that everyone deserves to feel amazing.
We understand we all have parts of our body that we feel conscious about, some more than others. Our team are with you along the way from the first point of contact all the way through to the end, taking each step at a time.
If you are feeling very low, we recommend coming down to meet us in person for a cuppa & a chat. There is never any obligation to book whatsoever, it’s just a chance to meet us & learn more about how we can help.
Please take a look at our ‘customer stories’ page to read about other ladies stories, you’ll find that you are not alone when it comes to confidence issues & that we are here to help.
Of course you can. We recommend if you’re thinking about bringing a friend for moral support that they don’t have a shoot on the same day as you. This way they can stay with you throughout your whole experience.
Yes, our fully qualified make-up Artists specialise in Boudoir Photography make-up which suits our lighting style. They also provide dry hair styling from adding volume & curls to simple up-dos.
Yes, we do ask ladies to bring down their own outfits however we will give you full help & guidance before you come to see us.
By bringing your own outfits it will ensure you’re wearing something you feel most comfortable in, whether this is clothes or lingerie. We will give you plenty of help over the phone when you book in.
Our team are always free to take your call if you have any questions regarding what to bring.
Not at all. The most important thing is that you wear what you feel most comfortable in. This could either be lingerie or clothes. Off the shoulder tops/jumpers, shirts, dresses, trousers & a nice top. Anything!
On the day of the Photoshoot you’ll be with our make-up artist for around an hour and then in the studio for a further hour to an hour and a half.
We book our Experiences Tuesday through to Saturday at 10am and 1:30pm and they last around 2.5 hours.
We will then booked you in for another appointment a few weeks later called a ‘Sales Session’. This is a chance to view your images, create & pay for your order, this takes around an hour also.
From the photoshoot to your finished order it can take up to 6 weeks. This includes the time to come down for your sales session to create your order up to when your order is complete & ready for collection or postage. We often book around 4 to 5 months in advance.
For example, if you needed your photographs for 25th December, we’d recommend to have your experience beginning of November. This would need to be booked in June/July to ensure a space is available.
No, this part of the experience will only involve your makeover & photoshoot.
A few weeks later we will have you back to view your images at your Sales Session. Nothing has to be paid in full at your viewing session, you are more than welcome to pay half if your order is over £650 and then set up a direct debit for the following month. There is a £20 fee for direct debits.
Kensa Boudoir clients typically invest between £650 and £1,499 to their Bespoke Boudoir Session.
Digital Collections start from £499, Bespoke Folio Boxes start from £650, Bespoke albums start from £699 and Collections including ALL images digitally start from £999. We also offer Canvases at £199.
Your photo shoot is a once in a life time experience and ultimately we want your sales session and experience to be at the right time for you. We ask people to consider the timings of their experience so that it fits with their current circumstances.
Please review our pricing, ask all the questions you need to during your consultation and your pre-call and ensure that you are personally ready.
We also offer split payment options too. Please see ‘Do I pay for my images on the day?’ for more details.
If that’s something you’d prefer then we will make sure your images are kept offline.
Once you have viewed your photographs that’s when you can decide if you would be happy for us to use them for marketing. If so, we’ll have you fill in a model release form to give us signed permission.